Research Reports and PDFs

Explore our collection of white papers, offering in-depth analysis and expert perspectives on the latest digital trends and innovations in healthcare.

Featured Content

Mobile App Build vs Buy White Paper

Meeting customers where they are—on devices they use, in ways that are familiar and seamless—continues to separate leaders from laggards in the healthcare provider space. Mobile-first strategies, particularly mobile apps, have become a crucial part of these efforts.

The mobile app conversation is not a simple one, even if the choices themselves are relatively straightforward: build your own proprietary mobile app or use an existing EHR-provided app, such as Epic’s MyChart.

Read our new white paper and learn what options you have, the pros and cons of each, and how your organization could approach a mobile app initiative.

Download White Paper

Additional Resources

  • why healthcare organizations need to invest in digital tools white paper

    Why Tech Natives Struggle With Digital Healthcare Tools

    Discover why younger individuals have a complicated relationship with healthcare and how digital tools are falling short of their needs.

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  • there's an app for that white paper

    There’s an App for That: 8 Things Hospitals Need to Know

    More healthcare consumers use mobile devices to manage their care. Explore U.S. users' needs and preferences for accessing healthcare services through these devices.

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  • What You Need to Know: Digital Front Door

    As e-commerce grows and competition rises, organizations must create seamless, omnichannel user experiences. Learn why a strong digital front door is crucial.

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  • making the case for capital white paper

    Making the Case for Capital

    Funding digital platforms is challenging. Discover why healthcare leaders are valuing digital and the importance of the right perspective.

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  • taking control of the patient experience white paper

    Taking Control of the Mobile Patient Experience

    Ballad Health needed a community-focused app. See how we achieved a user-friendly design with MyChart integration and full ownership.

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  • How does your website stack up? white paper

    How Does Your Website Stack Up?

    Discover the power of analytics in identifying the critical factors that can make or break the user experience of your digital tools.

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  • why healthcare organizations need to invest in digital tools white paper

    Why Healthcare Organizations Need to Invest in Digital Tools for Employees

    Discover why investing in the employee digital experience is crucial for healthcare employee satisfaction and retention, based on our research findings.

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  • children's hospitals digital maturity white paper

    How Pediatric Providers Are Advancing Digital Experiences in the Post-Pandemic Age

    Children’s hospitals must grasp the digital divide to excel. Our research reveals what distinguishes digitally advanced hospitals.

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